Privacy Policy

Introduction
At Rapid Panda Movers, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and secure your information when you interact with our website, services, or communications. By using our website and services, you agree to the terms of this Privacy Policy.

Types of Information Collected
We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Payment information (if applicable)
  • Details regarding your moving requirements, such as location and date

How Information is Collected
We collect your information through various methods, including:

  • Forms you fill out on our website
  • Phone calls or emails when you request quotes or information

Purpose of Data Collection
The personal information we collect is used for the following purposes:

  • To provide accurate moving quotes and fulfill service requests
  • To communicate updates or changes related to your move
  • To process payments and issue receipts
  • To improve our website and services based on user feedback

Data Security Measures
We prioritize the security of your personal information. Our website and data storage systems use industry-standard encryption and security protocols to protect against unauthorized access, loss, or misuse. Employees with access to sensitive information are trained in data privacy and security.

Data Sharing
We do not share your personal information with third parties for marketing purposes. However, your information may be shared with trusted service providers or subcontractors who assist in fulfilling your move, provided they adhere to strict confidentiality agreements.

User Rights
As a customer, you have the right to:

  • Access the personal information we hold about you
  • Update or correct inaccuracies in your information
  • Request the deletion of your personal data (subject to legal or operational requirements)
  • Opt-out of communications such as SMS or emails

To exercise any of these rights, please contact us using the details below.

SMS Consent
If you provide your phone number and consent to receive SMS updates, your number will only be used to send essential information regarding your move (e.g., appointment reminders or service updates). We will not share your SMS consent or phone number with any third parties.

Contact Information
If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

This Privacy Policy is subject to change. Please review it periodically to stay informed about how we protect your information.