Privacy Policy | Rapid Panda Movers

Thank you for choosing to be part of our community at Rapid Panda Movers (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at arcastro@rapidpandamovers.com.

When you visit our website https://www.rapidpandamovers.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. Please take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.

This privacy policy applies to all information collected through our website (such as https://www.rapidpandamovers.com), and/or any related services, sales, marketing, or events (collectively referred to as the "Site").

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

What Information Do We Collect?
How Do We Use Your Information?
Will Your Information Be Shared With Anyone?
Do We Use Cookies and Other Tracking Technologies?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Do California Residents Have Specific Privacy Rights?
Do We Make Updates to This Policy?
How Can You Contact Us About This Policy?

1. What Information Do We Collect?

Personal Information You Disclose To Us

In short: We collect personal information that you provide to us such as name, address, contact information, and payment information.

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, or when contacting us. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the services you use. The personal information we collect can include:

Name and Contact Data: First and last name, email address, postal address, phone number, and other similar contact data.
Payment Data: Information necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All payment data is stored by our payment processor. You should review its privacy policies and contact the payment processor directly to respond to your questions.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

In short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Site.

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Site. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Information Collected From Other Sources

In short: We may collect limited data from public databases, marketing partners, and other outside sources.

Examples of the information we receive from other sources include social media profile information and marketing leads.

2. How Do We Use Your Information?

In short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests ("Business Purposes"), in order to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with our legal obligations ("Legal Reasons"). We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive to:

Send marketing and promotional communications: For Business Purposes. You can opt out of our marketing emails at any time.
Fulfill and manage your orders: For Contractual reasons. We use your information to fulfill and manage your orders and payments.
Deliver targeted advertising: For Business Purposes. We may use your information to develop and display content and advertising tailored to your interests.
Request feedback: For Business Purposes. We may use your information to request feedback and contact you about your use of our Site.
Enforce terms, conditions, and policies: For Business Purposes and/or Legal Reasons.
Respond to legal requests and prevent harm: For Legal Reasons. We may need to inspect the data we hold to comply with legal requests.
Other business purposes: Such as data analysis, identifying usage trends, and improving our Site and services.

3. Will Your Information Be Shared With Anyone?

In short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.

We only share and disclose your information in the following situations:

Compliance with Laws: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, threats, or illegal activities.
Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. Do We Use Cookies and Other Tracking Technologies?

In short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. How Long Do We Keep Your Information?

In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Once the need to retain your personal information has passed, we will delete or anonymize it.

6. How Do We Keep Your Information Safe?

In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that the Internet itself is not 100% secure. Transmission of personal information to and from our Site is at your own risk.

7. Do We Collect Information From Minors?

In short: We do not knowingly collect data from or market to children under 18 years of age.

By using the Site, you represent that you are at least 18 or that you are the parent or guardian of a minor who is using our Site with your consent. If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and reasonably delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at arcastro@rapidpandamovers.com.

8. What Are Your Privacy Rights?

In short: You may review, change, or terminate your account at any time.

If you are a resident of the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

9. Do California Residents Have Specific Privacy Rights?

In short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request removal of unwanted data that you publicly post on the Site. To request removal of such data, please contact us using the contact information provided below.

10. Do We Make Updates To This Policy?

In short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be effective as soon as it is accessible. We may notify you by posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently.